Home Troubleshooting Store Tracking Troubleshooting

Store Tracking Troubleshooting

Last updated on May 27, 2026

Store tracking issues

Store will not validate

  • Use the homepage URL, not admin or checkout links
  • Confirm the site is public (no password wall)
  • Wait a minute and retry — temporary blocks can occur

Products missing or slow

  • Open the store and use Refresh
  • Check fetch status on the store page
  • Large catalogs take longer on first import

Already tracked

If you see "already tracked," the store is in your list — open it from Store Tracking.

Limits reached

Upgrade your plan or remove unused stores to free slots.

Persistent errors? Send the store URL to [email protected].